Investigations. Mediation. Redundancy. Bullying and Harassment Investigations. Disciplinary. Grievance and Dismissal Appeals. Diversity Training. Leadership and Change Management. Conflict Resolution.

HR & Diversity Management Ltd

01793 338888

What   A company providing HR expertise and personnel management skills and solutions for:

• Small organisations with no internal HR specialists
• Medium companies with limited HR resources
• Large enterprises requiring specialist HR skills in Diversity issues
• All organisations where there is conflict or a high level of staff grievance - as an independent, impartial, investigator and/or source of HR expertise
   

Where   Based in Swindon, Wiltshire we cover the whole of the British Isles.

How    We provide Generalist HR and personnel management support to organisations of all sizes where there is no HR Department or where an HR Manager is absent. This support covers A-Z in personnel management from recruitment to dismissal. Additionally, we provide support to both Employers and Employees in dispute resolution situations. This involves ; Investigations. Mediation. Redundancy. Bullying and Harassment Investigations. Disciplinary. Grievance and Dismissal Appeals. Diversity Training. Leadership and Change Management. Conflict Resolution. and guidance in Employment Tribunal matters.

Why    Because Employment Law is becoming very complex, with a knowledge and understanding of Policies and Procedures being of paramount importance.

Who    A team of HR Professionals, qualified in HR Law, members an Fellows of the CIPD, with skills and in excess of 15+ years professional experience in personnel management, Stress management, Counselling, Bullying & Harassment, and with the practical 'hands on' ability to train Line Managers in the importance of these subjects.

When   Right Now. Call us on 01793 338888 to discuss any HR or Diversity issues.

Ask about TIM. Training for line managers, Investigations and Mediation.

If you have need of support in such areas as Bullying & Harassment, visit the National Bullying Helpline on www.nationalbullyinghelpline.co.uk

We work closely with ACAS, BERR (formerly DTI), HSE, Citizens Advice and Employment Law Solicitors across the UK.

REDUNDANCY

Do not use sickness records as a main criteria when making staff redundant. Sickness caused by stress arising from bullying, harassment or discrimination should not be used as part of a redundancy selection criteria. Take care not to discriminate under the Disability Discrimination Act. Also be mindful of 'last in last out' as this may be potential age discrimination. For advice on what you can use in a Redundancy Skills Matrix, call us on 01793 338888.

THE RECESSION

Redundancy is the new terminology for dismissal it seems and this is inappropriate.. At a meeting of business leaders in Devon recent, Lord Digby Jones, former Chairman of the CBI said: “We are in for a very difficult 2009…but there are two things you should not stop doing, one is marketing and networking and secondly, don’t cut the training budget. You can’t come out of a recession without skilled people. Keep training people so we are ready for the upturn."

We would add that there is a third, crucial, thing that employers should not stop doing. Employers MUST observe the welfare of staff during this particularly difficult time. Stress levels are rocketing presently and the recession is no excuse for failing to manage and monitor stress and morale. Far too many Companies believe they can 'cut corners' and use the recession as an excuse to make people redundant unlawfully, then increase the workload for remaining staff.

So, there are three things employers should do presently :
1) Market and network - maintaining competitive edge.
2) Train staff ensuring employee's work SMART so that productivity does not suffer - retaining competitive edge.
3) Ensure that any change management processes are lawful - observing employment laws and monitoring and managing stress levels, employee welfare and morale, at all times.

CONFLICT

20% of management time is spent on conflict. 22% of staff work unproductively as a result of conflict. 50% of staff who take long term sickness, struggle with bullying issues. How much lawyer/litigation and time do you spend on conflict? How much time do your managers spend on conflict? What do stress related illnesses cost your organisation? Which areas have most conflict? What business has been lost to conflict? How are negative behaviors being tackled? What reduces the effectiveness of dispute resolution systems in your firm? What systems changes could help reduce conflict? Mark Butler, People Management January 2009.

TRIBUNALS

The average cost to an employer in defending a Tribunal claim is £15,000 to £20,000. During 2008 there were 189,000 Tribunal applications - up one third from 2006/7. During this period the average compensation awards were; £7,974 for unfair dismissal, £14,049 for race discrimination and £10,053 for sex discrimination. Equal pay claims are the most financially crippling according to Paul Lambdin of Stevens and Bolton. "They can become very technical because often you are comparing apples with pears". The same can be said for disability discrimination cases, where frequently expert advice is sought on whether an employer has made a reasonable adjustment to accommodate an employee, as required by law. Personnel Today and Messrs Stevens & Bolton. 23 September 2008

ORGANISATIONS WE HAVE WORKED WITH INCLUDE

ACAS, ACCORD, AMICUS, ASDA, UNISON, TUC, The Army, BT, Capita, CMI, CIPD, DfES, DLA, FSB, IiP, The Children's Society, The Home Office, Welsh Assembly, British Airways, Berkshire Meat Traders, Durham County Council, DAWN, Cathedral School of St Mary's Plymouth, Dorset NHS, LEA's (nationally), The Children's Society, GTC, Great Western Hospital, HSE, The NHS (nationally), NASUWT, Nationwide, Royal Mail, The Fire Service, CEMEX Plc, Laura Ashley, MIND, Women's Aid, The Prison Service, Essex County Fire and Rescue, Great Western Hospital, Masterclass, Nationwide, The NHS Mental Health SW1, Nationwide, Nottingham Play Forum, Swindon Borough Council, Central Swindon Medical Centre, Oxford Brookes University, University of Lancashire, University of Portsmouth, Convergys Europe, APEX, Cadbury's, Laden Pre-School, Merton Timber Wales, Barnett, Enfield and Haringey Mental Health Trust, Tesco, Recruitment Consultants UK wide; Office Angels, Fieldstaff, Hays HR, Index, Thomson's Local, Thamesdown Transport, Somerfield, Cricklade Town Council, ASDA, Once Upon a Time Day Nursery, Personnel Today, People Management, Somerfield, Sainsbury's, Wiltshire Sound, Wiltshire and Swindon Fire Authority, Motorola, Honda, Energis, Danesfield House Hotel and Spa, Grenville Technology, Zurich Finance, W H Smith, Rowan Foods Wrexham, Bruce Stephenson Limited, Hammersmith Primary Trust, Sara Shoemark Beauty Salon, NHS Oxford, OXFAM, YMCA, Three County Police Constabularies, The Samaritans, Virgin Mobile, Voyager....and much more.

©HR & Diversity Management Limited 2005